Currently when an outside caller calls and presses "0" it say the operator is not avaialable, and sends the caller to the general delivery mailbox. Where is this setting and how can I change it so during the day it goes to an extension and after hours it goes to generale delivery mailbox. Nortel netwoks Call Pilot
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Change operator to forward to an extension
- Thread starter jwhausk
- Start date
- Status