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change number of rings on the attendant

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kingtero

IS-IT--Management
Mar 25, 2004
61
US
I have a 2250 with after 4 rings an auto-att picks up. The rings are pretty enoying for the operator to listen to when they are in the office and expect the auto-att to pick up. How can i limit the number of rings on the att to 2 rings.where do i change teh att (atim 20)
 
The console works kind of like an acd queue -

you can overflow calls to voice mail - for call waiting ini the queue - change AQTT prompt in LD 15 under ATT - Follows the AODN

For calls ringing at the console - change ATIM prompt in ld 15 under ATT - Follows the AADN in ld 12
 
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