Change number of rings before going to voicemail 1

[sgir]

I am new to this whole PBX administration deal but I am catching up pretty quick. However I can't find any answers for this simple question. I am running Meridian 1 and CallPilot Opt11C. All our phones go to voicemail after 5 rings. I want 2 of the phones to go to voicemail after 1 or 2 rings (but not immediatly).

Can anyone help me figure this out?
Thanks in advance.

 

[Jay2003]

Check your CDB in LD15

 

[Nortellian]

ld 21
prt
cust 0
rdr_data
when you print this you will see the cfn settings.

The cfn0,cfn1,cfn2 settings are equal to the rco0,rco1,rco2 settings when you build a phjone. RCO is ringing cycle options.

 

[sgir]

ld 21
prt
cust 0
rdr_data
when you print this you will see the cfn settings.

After prt it prompts me for TYPE? What do I put in there?

Also when I did ld 20 --> prt --> tnb --> and showed info for my TN it showed rco 0. What does that mean and how do I change it?

 

[Nortellian]

at type put in rdr_data or just rdr. cfn0 = rco cfn1 = rco1 cfn2=rco2. You can see what number the cfn's are equal too and program the appropriate rco# in the tn.
For example if cfn1=6 and this is how many times you want the phone to ring before it goes to voicemail than you would go to ld 20 and do a chg than easychange=yes than type rco 1.

 

[sgir]

Thanks Nortellian, that worked great except I did ld 11 to do chg instead of ld 20.

One issue I saw, I had cfn2=1, but the other 4 cfn (cfn0, cfn1, cfn3, cfn4) were all equal to 4. If I want some phones to ring after 2 rings, I don't have that option. The next question (not as important but still necessary down the road) is how do I change the cfnX number?

 

[Jay2003]

Again, Check ld15, CDB this where CFN are based.

j

 

[sgir]

Jay2003,
I don't have much in documentation for this system. After I go to ld 15, I am stuck at REQ: prompt. What do I put in there, and how do I modify the CFNs from there?

Thanks.

 

[jmedms]

~

 

[coniglio]

you need to type CHG. Then carriage return to RDR_DATA and type YES. Then you can change any of the CFNs. For example, change CFN3 to 2. Then change whatever phone's RCO to 2.