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Change Night Service time for Answer Group

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GrumpySmurf

IS-IT--Management
Jul 2, 2003
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Trolled the Search to no avail...I'm sure this is easy. I need to change the time Night Service kicks in on a Answer-group from 5pm to 8pm. G3 with R11.
TIA,
Rob
 
It may be set up through time of day coverage. Do a "list coverage time" This wil show you the groups that are set up. Then "change coverage time ?" ? being the group number.


Mikey
 
Thanks Mikey. List cover time returns "No records match" so it looks like none of those are set up. How else would it be getting to Night mode?
 
Do you have an attendant and if so does the console have a night button? If it does this button puts the whole system into night mode. There can be more than 1 button on the system also.
 
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