Hi all,
We just setup a new Mitel system here to replace our old Avaya system. Most of our phones are hotdesk phones so I went through and registered most of the phones as hotdesk phones. well, I ended up regersering to many and now I need to set some of the phones that are registered as hotdesk *#xxx to just a normal fixed numbered phone.
I tried to go into the controller and remove the phones MAC address from the Users and Devices configuration, but it just auto populates it back. I also tried to put the phones MAC into the fixed number but it errors out as a duplicate. I know that ### can override a MAC, but I am not trying to over ride, I am just trying to either:
1. Unregister the phone so I can re-register as a fixed extension
2. Directly change it from a hot desk phone to a fixed numbered phone
Thanks for the help!
We just setup a new Mitel system here to replace our old Avaya system. Most of our phones are hotdesk phones so I went through and registered most of the phones as hotdesk phones. well, I ended up regersering to many and now I need to set some of the phones that are registered as hotdesk *#xxx to just a normal fixed numbered phone.
I tried to go into the controller and remove the phones MAC address from the Users and Devices configuration, but it just auto populates it back. I also tried to put the phones MAC into the fixed number but it errors out as a duplicate. I know that ### can override a MAC, but I am not trying to over ride, I am just trying to either:
1. Unregister the phone so I can re-register as a fixed extension
2. Directly change it from a hot desk phone to a fixed numbered phone
Thanks for the help!