Change base license enabler

[haasemi]

Hello,

we installed a new networker server.
Because Legato had problems to send the right enablers, we got temporary enablers from our distributor.

Now I want to change the enablers to the right, we got from Legato. But if I want to delete the base license enabler, I got the message "Cannot delete the base license enabler". If I want to change the ressource by using nsradmin, I got the message "update failed: Ressource is corrupt. Re-retrieve it and re-attempt the update." I retried with no result.

I had deleted all other licences befor I tried to delete/change the base licence.

Have I also to delete all clients/groups?
How can I change the enabler without further deletion of definitions?

Thanks in advance.

 

[HelpNow]

If you are unable to update the enabler you might have to re-install the networker ( uninstall without removing original path, files, db etc) then you should be able to update it again.
You might be able to get assistance from Legato licence support and check out nsrcap man page.
You should not have to reinstall the clients and or groups or any other config.

 

[605]

What about this procedure:

1. For additional reduncancy, make sure that you have a valid copy of your bootstrap save set.

2. Shutdown NetWorker.

3. Make a backup copy of the entire /nsr/res or at least the /nsr/res/nsrdb folder.

4. Based on your NetWorker version, run the following command:

NetWorker for Windows
- Up to NW 6.1.4 nsradmin -f drive:\ path\nsr.res
- Since NW 6.2 nsradmin -d drive:\ path\nsrdb

NetWorker for UNIX/Linux
- Up to NW 6.1.4 nsradmin -f / path/nsr.res
- Since NW 7.0 nsradmin -d /path/nsrdb

- The options -f or -d option must be used.
- If the pathname contains spaces, then quotes will be required. Example:
nsradmin -d "C:\Program Files\Legato\nsr\res\nsrdb"
- If NetWorker is of a version below 6.0 then there would be the additional requirement ...
- to either upgrade to NetWorker 6.X or 7.X first or
- to replace the current nsrd binary, which was called ensrd but renamed to nsrd, with the nsrd binary provided during the install of NetWorker 5.X.

5. Enter the following command at the nsradmin prompt:
nsradmin> . type: NSR license

6. Enter the following command at the nsradmin prompt:
nsradmin> delete
and delete all licenses.

7. Exit out of nsradmin .
nsradmin> q
The NetWorker base enabler has been now removed.

8. Start the NetWorker server.
It will either be in evaluation mode or it will be disabled due to being passed the evaluation
period.

9. Enter your new base enabler and all remaining enabler codes.

 

[joser01]

Did you try using nsrcap instead of the GUI or nsradmin?

nsrcap -c <enabler_code>

You cannot remove the base enabler from either GUI or nsradmin.