Mar 28, 2011 #1 dkwtfid MIS Nov 24, 2008 63 US Can someone show me how to make the following feature changes? AST/Associate Set Assignment - I need to set it to 0 1 ICR/IP Call Recording - I need to set it to allowed Thank you.
Can someone show me how to make the following feature changes? AST/Associate Set Assignment - I need to set it to 0 1 ICR/IP Call Recording - I need to set it to allowed Thank you.
Mar 28, 2011 #2 GHTROUT IS-IT--Management Nov 25, 2005 7,915 US All the prompts for digital sets are locatd in the Admin book, under LD 11, Digital Set Administration. So, start by opening this set of books and then going into LD 11 http://www.ghtrout.com/micromerl/index.html -- Nortel Resources at GHTROUT.com -- Upvote 0 Downvote
All the prompts for digital sets are locatd in the Admin book, under LD 11, Digital Set Administration. So, start by opening this set of books and then going into LD 11 http://www.ghtrout.com/micromerl/index.html -- Nortel Resources at GHTROUT.com --
Mar 28, 2011 #3 KillianK Technical User Oct 8, 2003 517 GB to enable a phone to record. ld 11/20 Req: chg type Phoneset type, eg i2004ph2 TN xx xx xx xx Yes to easy change CLS ICRA IPAG 1 AST 1 (so i take it you want to record key 1) Upvote 0 Downvote
to enable a phone to record. ld 11/20 Req: chg type Phoneset type, eg i2004ph2 TN xx xx xx xx Yes to easy change CLS ICRA IPAG 1 AST 1 (so i take it you want to record key 1)
Mar 28, 2011 #4 bhassell2000 Technical User Jul 28, 2009 1,658 US and remember AST requires a ISM license and you will have to set IAPG on the set also Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell Upvote 0 Downvote
and remember AST requires a ISM license and you will have to set IAPG on the set also Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell
Mar 29, 2011 #5 Johnthephoneguy Technical User Jan 17, 2005 2,228 US I would not easy change if it is an ACD Set JohnThePhoneGuy "If I can't fix it, it's not broke! Upvote 0 Downvote
Mar 29, 2011 #6 bhassell2000 Technical User Jul 28, 2009 1,658 US I have never had a problem changing an ACD set, I was always told not to copy or MOV an ACD set though Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell Upvote 0 Downvote
I have never had a problem changing an ACD set, I was always told not to copy or MOV an ACD set though Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell
Mar 29, 2011 Thread starter #7 dkwtfid MIS Nov 24, 2008 63 US Thank you all for your suggestions. KillianK, that did it. Upvote 0 Downvote