Change acdn agents

[bossman57]

I have a acdn extention that is call fordward to a non-acdn extention. How do I un-call forward the extention? Thanks.

 

[bigindian65]

is it a maxp 1 acd? go to ld 23 and out it, or change the NCFW prompt.

Mato' Was'aka

 

[bossman57]

okay. my phone tech is out. how do I make changes?

 

[bigindian65]

IF it is a maxp1 acd (is it??) then
ld 23
chg
acd
0
acdn:xxxx <---enter the acdn

when you get to
NCFW Xxxxx<--- x the forward

OR
ld 23
out
acd
0
acdn:xxxx done

prt it 1st

ld 23
prt
acd
acdn:xxxx


Mato' Was'aka