Hi all,
Ok, I need your wisdom on a technical issue with cfmail. And as usually, it's urgent as well!
I am currently setting up a site for a gallery. They want to send media releases via email from their CMS. It's all set up and I used cfmail before.
Now, when I send the email via their smtp and email, nothing arrives. I assume the problem lies with email relay settings on the cf server and/or smtp server. Unfortunately, I don't have access to the server myself (hosted externally).
So, I tried to test it over my own smtp and email address (but triggered fromt the gallery's domain). There are three test accounts, but only the one with my own email domain arrives. This smtp server and the email address work perfectly well on emailers that I trigger from my own website. My question: is it possible that my smtp server or/and cf server deny the mail relay, because it is triggered from a third domain (the gallery's)?
If that is so, then all is well and I only need to call the provider to change the settings. If not, I'm in trouble.
Thanks for your help.
Adrian
Ok, I need your wisdom on a technical issue with cfmail. And as usually, it's urgent as well!
I am currently setting up a site for a gallery. They want to send media releases via email from their CMS. It's all set up and I used cfmail before.
Now, when I send the email via their smtp and email, nothing arrives. I assume the problem lies with email relay settings on the cf server and/or smtp server. Unfortunately, I don't have access to the server myself (hosted externally).
So, I tried to test it over my own smtp and email address (but triggered fromt the gallery's domain). There are three test accounts, but only the one with my own email domain arrives. This smtp server and the email address work perfectly well on emailers that I trigger from my own website. My question: is it possible that my smtp server or/and cf server deny the mail relay, because it is triggered from a third domain (the gallery's)?
If that is so, then all is well and I only need to call the provider to change the settings. If not, I'm in trouble.
Thanks for your help.
Adrian