Certificate for Server Edition

[critchey]

I have a customer that has his paid for certificate expiring in 20 or so days. We went through and purchased and generated a new certificate and upload it to the IPO which I can see is in place with the security settings page on the web interface for the Server Edition. However, the workplace apps in place are still using the old certificate (I am assuming because they have not expired yet?). I noticed that there is a "Renew Automatically" that seems to imply it will push the new certificate once the old one expires. I just want to verify this is the case so in a few weeks we aren't dealing with 40 or so users not able to work remotely. If there is some step needed to clear out the old certificate and install the new I would be greatly appreciated for any steps or a link to some documentation about this procedure.

The truth is just an excuse for lack of imagination.

 

[telecomtekperson]

Did you re-load the P12 certificate into the IPO??

 

[critchey]

Yes loaded the p12 cert and I can see it when viewing certificates in the Server Edition. My guess is the old cert hasn't actually expired so the phones are not updating to the new cert but Id just like to be sure that is what is going on.

The truth is just an excuse for lack of imagination.

 

[Archangel58]

critchey,

Is the new certificate also loaded in the Server's Trusted Store? Did you reset the Workplace?

 

[critchey]

I believe it is in the trusted store but I will re-check. We did try reseting one client but it still retained the old certificate.

I thought about manually deleting the cert on the phone and see if it downloads the new one but it doesn't seem like I should need to do that. Worse case that is the route Id go. I still have a few weeks till the previous cert expires.

The truth is just an excuse for lack of imagination.