Certain users emails are a day late

[jgsresearch]

Has anyone ever had this problem. I have users that are occassioally getting an email a day later than it was sent. This has only happened on a limited basis, but when it happens between the President and Vice President of the company, there is a need to correct this.

 

[demoniac]

Actually I'm having the same problem. I can tell you what the problem is for me, and I'm trying to find a way to fix it right now.

We have 2 mail servers. say MAIL1 and MAIL2. The president is on MAIL2 and somebody from MAIL1 sends him a message. Our problem happens when something gets stuck in MAIL1's queue so their message to him/her is delayed until the stuck item decides to get processed, letting everything in the queue behind is go through.

 

[zoeythecat]

Can you describe how your Exchange Site is setup? (How many servers, etc...). My first thought is an MTA issue between servers. What Service Pack are you at? NT server?

 

[jgsresearch]

There is only one email server (plus a Blackberry server, but that should not matter.)

 

[zoeythecat]

What service pack are you running? Have you tried updating to SP4. This may not solve your problem but could be a first step.

 

[moram]

NT 4.0 is SP6 and Exchange 5.5 is SP4. If it ain't broken, play with it till it breaks.

 

[moram]

Sorry, meant to say that latest should be NT 4.0 is SP6A and Exhange 5.5 is SP4. If it ain't broken, play with it till it breaks.

 

[jgsresearch]

Gee, moram, thanks for the late breaking news. I am running NT 4.0 SP6 and Exchange 5.5 SP4. I will look to see if anything in 6A will make a difference. Any comments from this forum are still welcome.