certain user cannot start excel 1

[mike722]

Weird one,

When a particular user logs onto a win98 PC and starts Excel 97, the PC crashes. When any other user logs in, excel works fine.

Does anyone know what could be causing this? Maybe some reference to this users login name in a INI file or something?

It is not anything to do with persmissions.
Thanks
Mike

 

[KenWright]

See if any of these help - Post is from Jan Karel Pieterse. Bloated xlb file is usually a favourite fix so i would try that first - See below for info.


Try opening Excel without any addins or hidden workbooks:

Start, Run,
"C:\Program Files\Microsoft
Office\Office\Excel.exe" /Automation

Quotes mandatory, Note you may have to change the path.

If your error disappears, there is either an add-in or a
(hidden) workbook that is loaded upon XL's start, which
bothers you.

- Try locating the XLSTART directory, move everything from
there.
- In XL: Tools, Addins, note the ones checked and uncheck
them one at the time, each time restarting XL
- In XL, Tools, options, general. Check if a path is
entered after "Alternate startup file location". Clear it.

Another option is to open XL in Safe mode:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Safe

Also, you might try:

"C:\Program Files\Microsoft
Office\Office\Excel.exe" /Regserver

Yet another possible problem is a corruption of your
toolbar customisation file. Locate all files with
extension .xlb and rename the extension(s) to something
like .old
Now try and start XL again.

Also, NAV has shown to cause "Excel caused an invalid page
fault in module VBE6.DLL".
You might try disabling the Office plug in of NAV.

Finally, this is what MS has to say:

http://support.microsoft.com/default.aspx?scid=kb;en-

us;Q280504


Regards
Ken..................

 

[mistos]

I am having the same problem excpet I am using XP Pro and Office 2000 Pro. I have tried all and I can open Excel in safe mode as recomended. I have tried to see if any paths or add ins are causing problems. Unfotunately I can not find anything. Does anyone have any suggestions as how to proceed?
Help is appreciated.

 

[mlee1]

We get that issue regularly with NT & 97. The issue tends to be a corrupt user profile on the machine, replace that and you may find it works peachy.

Rgds
Martin

 

[KenWright]

Did you try the *.xlb file tip??

Regards
Ken...........

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