cdr1 and cdr2

[wpetilli]

I want to be able to run 2 separate Call Accounting systems in parallel, as I may be migrating from the current. Is CDR2 able to send to the POC system, while CDR1 still going into the main?

 

[randyb19]

Yes, you can have two separate CDR streams. Currently, I have CDR1 going to a call accounting system and CDR2 going to a call recording system. I think the only catch you would run into is if both systems require separate 'customized' outputs. I am able to accomplish mine with one being customized and the other being set to unformatted.

 

[wpetilli]

Thanks.. will mess around with it.

 

[wpetilli]

Are there any issues with using the PE, instead of CLAN for the CDR link?

 

[Speewah]

Nope, PE is fine.
The only thing to note when running 2 CDR links: if one link fails for whatever reason (server fault etc..) CM will not cache the CDR data as there will still be one active CDR link, so there is a risk of data loss.

 

[wpetilli]

Hmmm.. interesting, I didn't realized that. Thanks