CDR

[krasemeer]

(system is option 11 rls 4.5)

have programmed 3 roots with ACOD as folowing :488 , 489,490 . Programmed the ESN , SPN and using 9 as AC1 .

Customer just dail 9 to get access to the roots .
and he is bothering that in cdr the ACOD (488,489,490 ) is appearing befor the dialed digits , he wants just 9 to appear infront the dialed digits, can we do that??

regards

 

[bigindian65]

might be a function of the cdr package you are using. Sounds like a picky person you are dealing with.

Mato' Was'aka

 

[johnpoole]

i do not see acod in my raw cdr, it might be a rls issue,, i am on rls 3

TYPE CDR_DATA
CUST 00
CDR YES
  IMPH NO
  OMPH NO
  AXID NO
  TRCR NO
  CDPR YES
  ECDR NO
  BDI  YES
  PORT 6
  BCAP YES
CHLN 6
FCAF YES
CHMN 1
FCNC 0

john poole
bellsouth business
columbia,sc

 

[krasemeer]

John : did you dial AC1 ? AND JUST ac1 APPEAR ON cdr ?


this is what programmed on the system :

CDR_DATA
CDR YES
IMPH NO
OMPH NO
AXID YES
TRCR YES
CDPR NO
ECDR YES
BDI YES
OTCR NO
PORT 2
CNI DGTS
BCAP NO

 

[bigindian65]

JP - ACOD appeared on front end of calls at my last company using Switchview, on outbound. Inbound didn't. I thought it was a function of switchview???

Mato' Was'aka

 

[acewarlock]

Did you look at the RAW Data to see if it's there or is it in the Reporting program data base only and that is adding it to the report.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[LeeMcCauslin]

I use OTM billing for reports from CDR data and I see the ACOD info in the raw data and in the reports. We just live with it but would rather it wasn't there. It messes up my lines.

 

[acewarlock]

Depending how you set it up the OTM/TM should beable to delete the Access Code before printing the report. the user determins what fields the report contains.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[ineedtoknow]

In LD16 for each route check prompt OPD........Think if you answer yes then only 9 appears as access code. Might require an ini.


CDR (NO) YES Call Detail Recording
- INC (NO) YES CDR records generated on incoming calls
- LAST (NO) YES CDR record printing content option for redirected calls
- TTA (NO) YES Time To Answer output in CDR
- ABAN (NO) YES Abandoned call records output for this route
- QREC (NO) YES CDR ACD Q initial connection records to be generated
- OAL (NO) YES CDR on outgoing calls
- - OTL (NO) YES CDR on Outgoing Toll calls
- - AIA (NO) YES Answered call Identification Allowed
- - OAN (YES) NO CDR timing starts On Answer supervision of outgoing calls
- - OPD (NO) YES Outpulsed Digits in CDR

 

[LeeMcCauslin]

ACE, depending how I set up something in the switch or in OTM? I have done a little searching in OTM for a setting that might affect the reports but I never stumbled across one and gave up (Since it was really only me that it bothered. The people getting the reports don't care but I didn't like how it made my columns irregular.)

 

[acewarlock]

OPD (NO) YES Outpulsed Digits in CDR

Outpulsed digits are the digits you send to the Telco, so they know where the call is going.

Dialed digits would be the 9+1NPANXXxxxx
Outpulsed digits would be the 1NPANXXxxxx




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[krasemeer]

Friends , many thanks for your help