CDR Statments with new CDR 1

[Jay2003]

Hi All,

I have just started capturing data from a serial CTY port into OTM, While I have been checking I noticed that I am dropping R & Q statements.

My question is what are these statments, I beleive they are either internal abandons or treatments in mail/miran etc.

I don't have access to any NTP's at the moment so any feedback would be appreciated.

Jay

 

[ipeology]

Hi Jay, captured from the NTP as requested. cheers.

F, R and Q records (ACD call connections)
Connection records are used with Automatic Call Distribution (ACD) applications connecting to auxiliary facilities, e.g., customer defined host computer processors.

The three types of Connection records are R, Q and F records. R records are generated for ACD calls that are transferred. Q records are generated for calls connecting a trunk and an ACD agent. F records are generated for ACD
Conference calls.

 

[Jay2003]

Thanks ipeology