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CDR ipo 500V & Server edition

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karlzre

Technical User
Jan 2, 2007
344
BE
Hi,

We have a server edition select R10 and a IP500VE connected together.

IP500 is used for analog phones and PRA.

The 2 server are set to send smdr to a taxation app.

We have a issue, if a call is made from the server to outside, we receive 2 times the cdr in the taxation app.

How do we have to set up the ipo to send smdr to not receive dubble smdr ?
can we send the servers smdr to the ip500 or send the smdr from ipo to server ?

If i disable the smdr collection on the server, i will lose all internal call ( IP to IP connected on the server)
If i disable the smdr on the IP500 i will lose the smdr from the analog phones.


Other issue, called numbers received from the server has a 0 prefix but calls from the ip500 has no 0 in front of the number then only calls from the server has a cost ..
I have no idea where i can check that, we have a 0N dial N shortcode on the 2 systems.


Thx in advance

ACIS - ACSS
 
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