CDR FTP Push Stopped After 4.0 Upgrade

[medeamedea]

I have had CDR push-daily to my server from my BCM400 for a year and it worked perfectly. After the 4.0 upgrade it only transfers CDR data when I use the 'push now' button, will not initiate on its own. Am I missing a setting or maybe a patch? Thanks!

 

[SupportDude]

Patches.
Apply the current SU Desktop and SU System at the minimum.

-SD-

http://www.mysupportguy.net

 

[medeamedea]

Thanks but I do believe it was a setting: I had one site that was working, transfer time was set to 00:00 on that one, others were 00:05. The sites I changed got their push this morning automatically.

 

[SupportDude]

OK ... but it doesn't make any sense to me.
Why would a time change make a difference?

You should still apply the latest patches.
Can't stress enough how important that is now.

-SD-

http://www.mysupportguy.net

 

[medeamedea]

Thank you, that's good advice. But yes, strangely, the files are being transferred every morning at 12am on all 5 systems after I changed the transfer time. Go figure. Thanks for your help

 

[sashan]

someone knows why the data(cdr) downloading from a bcm400 has 0 kb. thanks