cd rom stopped working

[ksnpc]

I have a Windows NT user who reports that his CD-ROM drive has suddenly stopped working. He has used it in the past week with no problems, but today it says that the drive is not accessible. He has tried rebooting and he has used CDs that have worked in the past on that machine. There have been no recent hardware changes and no software changes that I'm aware of. Does anyone know what might cause this type of behavior?

Thanks,
Shauna

 

[micker377]

Bad drivers or CD player has died. Can you borrow another to find out?

 

[paparazi]

Cdroms/writers are considered throw away items.
It's not unusual for one to fail after 18months or so, they are just made so cheaply nowadays.
Thankfully a replacement CDrom costs as little as £14/$20us
Writers £19/$35?
Martin

We like members to GIVE and not just TAKE.
Participate and help others.

 

[PinoyDude]

I've recently had this problem and I can tell you most likely it is NOT a hardware problem.

I'm currently having this problem (and from the research I've been doing, many many others are having this problem -- more than solutions that are offered).

I have an internal CD ROM and and external USB CD-RW. All of a sudden both stopped working. Device Manager looks fine, I'm able to eject via the drop down menu (right clicking on the drives). But, the drives just keep prompting to insert a CD and doesn't poll it. I've read identical problems across the net ... in fact I came across this site via a google search "CD drive stopped working"

I've heard to remove a registry setting that removes and intermediate driver that WM9 and EZ CD creator installs. Didn't work for me ...


so I'm still lookin for a solution, still searching this site too.

 

[Frank4d]

I have seen an issue every computer at work that is setup using the IT department standard desktop install where CD-ROM drives are completely inaccessible or partially inaccessible depending on the files you are trying to access (usually CAB files). The CD-ROM can be accessed in My Computer but is otherwise not useable except by the Administrator account.

Check the following registry entries:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatefloppies

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatedasd

If any are set to a value other than "0", you may not be able to access CD-ROMs, floppies, or removable drives.

 

[PinoyDude]

Thanks Frank,

but still no luck -- all values are set to 0

I also tried to change the APSI settings using forceapsi by adaptec (suggested by another thread I found on tek tips).

The search for a solution continues

--Jay

 

[ksnpc]

In my case, it did turn out to be a hardware problem. I just replaced with a different cdrom and everything's fine.