CD-ROM drive not functional

[chakri3]

My computer boots up fine but I am not able to use either of my cd drives. I have a HP pavillion xl754 pc which has 2 cd drives.One read-only & the other one write drive.

I attempted to run some utilities which said the IDE CD-ROM devide driver is not installed. How can I find out what is wrong & how to fix it.

 

[TekTippy4U]

you're not telling us anything...or i misunderstand....please elaborate

TT4U

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These are just my thoughts....and should be carefully measured against other opinions.
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[chakri3]

As I mentioned earlier, the CD-RW is set to master on the secondary. I checked the jumper & it is set to master as well. The CD-ROM is set to secondary slave.

TT4U, let me know what is the detail you are looking for ?
Thanks

 

[TekTippy4U]

Did you possibly overlook the few posts about CABLE SELECT?????
Set BOTH to CABLE-SELECT

and the one I posted about the 80 Conductor cable??????????

No master.....bad Master

What works - if anything? And when it does work How is it hooked up and Jumpered????

How does the BIOS show the drives?

Try CABLE SELECT on BOTH
Try a NEW 80 cable (cheap)

TT4U

Notification:
These are just my thoughts....and should be carefully measured against other opinions.
Backup All Important Data/Docs