CD drawer won't close

[msintrepid]

Do you have any idea what could be causing the problem with this CD ROM? It opens on boot up, closes and then opens again and stays open. When you put a disk in or push the button to close it, it closes but doesn't read the disk and the tray comes open and stays open. I even tried holding the door shut but it just doesn't want to read the disk. Any ideas??

Running Windoze 9.x

 

[ngagne]

Yeah - replace the drive

Seriously though, sounds like the drive is hosed. Nate Gagne
ngagne@numa-inc.com

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[msintrepid]

ngagne

Are you sure? This is a customer's PC and his idiot son deleted a bunch of files - what, we're not certain - could it just be the drivers are hosed and not the drive itself?

 

[ngagne]

Well, that changes things. I assumed that it just went funky. Try reloading the drivers, see if it helps. If not, I would go ahead and replace the drive. Nate Gagne
ngagne@numa-inc.com

Like my post? Let me know it was helpful!

 

[msintrepid]

Will do!! Thought it might be the drivers - thanks for the input!

 

[Guest_imported]

Try disconnecting the ribbon cable from the drive, and booting up PC on a floppy disk. Does the drive tray behave normally, i.e. press button, tray ejects ok, press button again, tray closes? If this is NOT ok, then I would suggest that there is a fault with the drive.

ROGER - GØAOZ.