CCT SDK GetTerminal --> OutOfService

[Condemor]

Hi,

I'm programming an application to integrate with the Nortel CCT for my CC6. What I want is to launch an application when it registers that a terminal has received a call.

The problem is that is always saying that my Terminals are OutOfService. I connect correctly to the CCT, see the terminals, but he never says to me that they are active when really they it are.

ITerminal myTerminal=session.GetTerminal("Line " + TerminalNumber);

myConnStateHandler = mytoolkit.CreateEventHandler(new TermConnStateEventHandler(OnConnectionStateChange));

myTerminal.TermConnStateChanged += myConnStateHandler;


I use the TermConnStateEventHandler to view changes on my terminals, but it never registers the changes in the terminal.

Someone can help me?
Many, many thanks!

 

[alfacom]

Try to login with reference client and assign terminals to user. If terminals are out of service you must solve this problem first.