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CCR Tree question

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mankash

IS-IT--Management
Apr 17, 2008
17
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CA
I am trying to setup CCR Tree. Suppose we have 3 options
like

Press 1 for sales
Press 2 for Accounts
Press 3 to return to main menu.

1 and 2 are simple they going to hunt group extension.
How to program for key 3. I think it should be information without recording anything and return to home.

Thx
 
My setup is like this.

Home node:(voice recorded)
1. Menu for Sales(voice recorded)
.1 Transfer to HG:707
.2 Transfer to HG:708
.3 Information return to Home
2. Menu for Marketing(voice recorded)
.1 Transfer to HG:709
.2 Information Return to Home
3. Transfer to HG:710
4. Transfer to HG:707

Does voice in Information is necessary?
What will happened if user do not press any button.?

Thx

 
Set return to AA to Y, and if you don't want anything voiced in path 22, record a couple seconds of silence there, and leave it return to home.
 
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