MicroZealous
IS-IT--Management
I've programmed my MICS 5 CCR tree so that a caller hears the Home Menu, then pressing 1 (path 1) Transfers to Hunt Group 710, 2 to HG 711, 3 to HG 712, 4 to 713. Overflow on all Hunt Groups is to 249, (general voice mail). This works great during the day mode. Problem: at night, option 1 takes the call back to the home menu, rather than 249 VM. Other options DO take the call to 249 VM. The Hunt Groups are all set up the same. What's my problemo? Been working on this for a week and I'm stumped. 30BKG02 NAT. TIA.