CCR Tree - Extension Transfer

[husker91071]

Is there a way on the CallPilot CCR to allow straight extension dialing without designating a digit for each extension? For example, I would like to say "for Joe Smith, dial 15400. For Sue Jones, dial 15401. For Susie Johnson, dial 15402." etc. etc. I had the node specified as transfer, but I have to put in an actual extension.

 

[Deweyhumbolt]

The Call Pilot comes default with extension dialing, you don't do anything. Make sure Answer Lines is yes, and it will answer with a default greeting and extension dialing on.

Adversity is Opportunity

 

[husker91071]

So, I can just record the company greeting, remove the CCR tree, and it will automatically allow them to do dial the extension, correct?

 

[Deweyhumbolt]

Correct.

Adversity is Opportunity

 

[husker91071]

Thanks for your help.