problem with BCM 400 auto-attendent, when trying to divert call off site via a transfer node, getting message - "ROUTING RESOURCES NEEDED FOR THIS CALL ARE BUSY" the call is then returned to auto-attendent.
System is a BCM 400 s/w 4.0.2.03
Patches loaded:-
BCM.R400.SU.DESKTOP.099-200809
BCM.R400.160-SOFTWARE MANAGEMENT
BCM.R400.SU.SYSTEM.014-200809
Lines are PRI
VM has 6 channels
Any suggestions appreciated.
If its not broke tweak it..
System is a BCM 400 s/w 4.0.2.03
Patches loaded:-
BCM.R400.SU.DESKTOP.099-200809
BCM.R400.160-SOFTWARE MANAGEMENT
BCM.R400.SU.SYSTEM.014-200809
Lines are PRI
VM has 6 channels
Any suggestions appreciated.
If its not broke tweak it..