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CCR Scheduler Stopped reporting

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Pearlios

Programmer
Sep 3, 2012
24
AU
Another problem from me. My CCR Scheduler stopped generating automatic reports and emailing them.
I have had a look at the Last Run Tasks section and none of the reports ran.
I am still able to create manual reports.

I was thinking of uninstalling and reinstalling the whole thing but not sure what I would lose and would it work since I was not the one who installed the system.
I'll have to hunt down the install files too.
 
what OS is this on?

ACSS - SME
General Geek



1832163.png
 
Have you checked the event log ?

Avaya, Alcatel, Panasonic, 3com NBX, Swyx, 3cx
----------
Avaya ACIS SME
Alcatel ACFE

Jack of all, Master of none!
 
is status still OK? printer discovery service etc still all good, username/ password still all good? there's an .exe in the SBCC folder for changing that password if it does need altering. pretty sure that stuffs with auto / scheduling too if it's not right..

and yep, check event viewer/ clear event log after checking etc.

Cheers,

Chris
 
When scheduling a report do you receive "An unexpected error was encountered and has been logged"
If so does the CCR printer discovery service show communications faulted.

 
Sorry for the very late reply.
Thanks for the suggested help.

Managed to fix it up and was due to someone changing a password :S.
 
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