CCR Export Error 1

[george74]

Hello all,
In the latest CCR im taking he following error when trying to export ccr reports in excel format:
"Error in File (xxx).rpt: Invalid export DLL or export format"

I can have all other available formats like .pdf or crystal without problems.

Have you ever seen this before ?

Server is 2003 SRV R2 clean installation for IPO services

Regards

 

[noWolfi]

sorry, I do not understand what you mean. Which refers to your answer

 

[hairlessupportmonkey]

what to the event logs say about it? I suspect its an access denied error.

ACSS - SME

 

[tlpeter]

noWolfi, you have raised a case and Avaya closed it (your words)
Why did they close the case?

HSM, i have one and it is full of errors but i am not sure if it is related.
The sevrer has a name with CCC in it.
I thing CCC was installed before.

Did any one have servers where CCC was installed in the past?


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

Peter, he means Excel was closed while generating the report.....not the case with Avaya

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

Ahhhh
Too bad, i have two different customers with both the same error.


BAZINGA!

I'm not insane, my mother had me tested!

 

[noWolfi]

Too bad, i have two different customers with both the same error.

Fehler in Datei 1b904139-47de-45ff-8f88-2055982b22ad {142E8876-11AE-4734-9241-31DCAC543784}.rpt: Ungültige Export-DLL oder ungültiges Exportformat.

 

[tlpeter]

For me the same only the numbers are different.


BAZINGA!

I'm not insane, my mother had me tested!

 

[maccabee333]

scansource have a fix but its only for a german SQL apparently.

Im guessing it was for you noWolfi by the looks of the last error you poseted.

If only my girlfriend was as usefull as tek-tips

 

[tlpeter]

I have just raised it as a bug.
Wish me good luck


BAZINGA!

I'm not insane, my mother had me tested!

 

[george74]

Good luck
Let us know the results.

 

[tlpeter]

I have gotten a solution for this.
Login on the server and follow this instruction:

Control Panel -> System Advanced -> "Environment Variables" button -> Go to System Variable
Select  “Path” -> and press edit
Select  “Variable Value”  field 
Go to the end of this field and enter a [;] followed by the “Path” info: c:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86

This should fix the problem.
It could be that the server needs a reboot.



BAZINGA!

I'm not insane, my mother had me tested!

 

[george74]

Yes it works as it should!!!
Thanks Peter

 

[TimGMan]

Thanks tlpeter!! I just installed a new 7.0.12 with CCR. Server is 32-bit Windows 2008 standard.

Got everything running perfectly but didn't test exporting reports until I got on site. Word and PDF worked fine, but Excel didn't. We don't have MS Office installed and have never needed it to get the export function to work. It is a part of the Crystal Reports package to make this happen. I added in the path statement you provided and it worked like a champ! Thanks Thanks Thanks!!!

 

[tlpeter]

Thanks, nice to see that it is actually useful


BAZINGA!

I'm not insane, my mother had me tested!