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CCR Calls waiting and Wallboard Issues

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Avaya9

Vendor
Nov 19, 2013
33
ZA
I have two Branches both on Ver9 Have set up Huntgruops all working fine My problem is when i set the Over flow to another Branch via SIP and put and Put in the Huntgorup of anothe branch calls go through fine but the CCR Wallboard will say 1 call waiting and it wont clear the Timers it Keeps counting what causes this please assist
 
So you have connected two systems by SIP???
CCR cannot do more then one system at first and why not using a SCN instead?


BAZINGA!

I'm not insane, my mother had me tested!

 
Hi Tlpeter my Apologies i have a H.323 link to the other PBX
 
Hi Tlpeter my Apologies i have a H.323 link to the other PBX and the we have an MPLS connection to the other Network
 
Then my other answer still applies.
You cannot use CCR on two systems.
You must configure this remote group on the IPO where CCR is connected to.


BAZINGA!

I'm not insane, my mother had me tested!

 
maybe i wasn't Clear There TP, I have two CCRs on both Systems, on One CCR where calls are coming through the Wallboard shows one Call waiting and the Current wait time keeps on counting it doesn't stop when Overflow is enabled
 
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