CCR Admin Account

[IPOtech111]

I had CCR installed on a server. Had to uninstall CCR and reinstall because the customer wanted to use a different instance of SQL then it was using. After reinstalling I was never prompted to create a admin account, the webclient brings me straight to the login page. I have tried logging in with the previous credentials, no go, also tried Administrator/Administrator. I know the install guide says if this happens to refresh the web page but that does not help either. I have tried uninstalling and reinstalling multiple times now. Also completely uninstalled SQL and reinstalled. All instructions on the install guide have been followed to the T, installing IIS, ASP.NET etc... I have seen on here that others have had the same issue but none of the solutions I have read have worked. I can see the Administrator user in the SQL database with a encrypted password, I have also tried to blank out the password here but that has also not helped.

Any thoughts are appreciated.

 

[IPOfficeIreland]

I assume you tried admin not administrator?

 

[sagbab]

I haven´t tested this one myself, but it might work

http://www.tek-tips.com/viewthread.cfm?qid=1593335

 

[IPOtech111]

Tried both no luck...

 

[Westi]

reinstall OS seems like the only option that comes to mind. (reminds me of my first CCR, had to reinstall the server OS 3 times before I got it to work)

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

There are 10 types of people in the world: Those who understand binary, and those who don't

 

[ecbalaro]

when you reinstall SQL, just change the directory to another folder (Data Directories tab). feedback if it works.

 

[IPOfficeIreland]

couple of things to try - different browser, forgot password (although uses smtp settings which may be defaulted), clear internet cache, cookies, etc.