CCMA_6.0_SU_06 Scheduled Printing-Reports

[axe1969]

I have created many scheduled reports for automated printing. The reports print sporadically or not at all for periods of time. My support group seems to think that this is a patch issue but I am of the opinion that it is a network issue. Thoughts, Answers, Help is much appreciated as this ticket has been opened with our desk for about 3 months.

Thank You

 

[axe1969]

I forgot to add that CCMA shows a last run time and next run time.

 

[dj4020]

My first suggestion is that I would look at the Readmes for the ensuing pep levels to see if this is addressed as an issue. If not you probably would not get help until you update to latest level anyway. Way Nortel works. . .