CCMA sending reports to a FTP server

[CommoGuy101]

Morning everyone,
I have a question regarding where Historical Reports can be saved for CCMA.
I was able to create reports and run them.
I can create folders and save the reports to them.
What I am looking to do is save the reports to an FTP server or maybe a shared folder outside of the CCMA.
Any information would be greatly appreciated.


Thank you,
CommoGuy101

 

[effort1584]

AACC Commissioning Guide - Contact Center Manager Administration commissioning section. There are a few ways to accomplish your goal listed with steps for each (Chapter 7)