CCMA computer name change

[ferngap]

I need to change the computer name on a stand-alone CCMA Rls 6.0 on SU06. Can I simply go to control panel>system and make the change? I do not see a procedure in the NTPs.

Thanks

 

[bukoljoe]

it is on the CCMS Install and Maint Guide > under Appendixes.. I paste the summary of it..


You can change the Contact Center Manager Administration server name if the
new server name meets the following requirements:
?? The name cannot be the same as any other computer or domain name in the
network.
?? The name must contain 6 to 15 characters (A through Z, 0 through 9).
?? The first character of the name must be alphabetical.
?? No other characters are allowed. For example, the name cannot include any
underscores (_).
After you change the Contact Center Manager Administration Server name, you
must also update the other servers in the Contact Center suite to ensure the
servers work together. Complete the following tasks described in this section:
1. Change the Contact Center Manager Administration server name in
Windows.
2. If you have a Domain Name Service (DNS) server in your network, update
the DNS with the IP address of your Contact Center Manager Server.
3. If you have SU03 or earlier, run the ChangeSOAPSrv utility.
4. Reset the IUSR_SWC account to reflect a new server name.
5. Reset the iceAdmin password.
6. Ensure the new server name is updated for client PCs.
7. On the client PCs, update the browsers and shared folders for exporting
scheduled reports with the new Contact Center Manager Administration
server name.
8. On the Communication Control Toolkit server, update the HOSTS file.
9. On the Contact Center Multimedia server, update the HOSTS file and the
server settings.

 

[ferngap]

Great! Thanks for the info.