Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CCM6 How to find out if reaching high water mark on concurrent calls

Status
Not open for further replies.

rstew3

Vendor
Jan 27, 2004
76
US
300 Seats on CCM6 W/ cs1k. Trying to find a report that indicates if we are ever maxing out all 300 licenses in CCM6. Wanting to add additional agents but need to verify if we are ever getting close to the maximum concurrent calls.

Thanks for any assistance
 
On the License Manager Configuration screen, there is a button to View Licenses. It will tell you how many licenses are checked out at any given time.

Nortel Contact Center - License Manager - Configuration - View Licenses.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top