Hi All,
Can someone please explain to me the difference between the alerting name and Display name fields in CCM 4.1(3)?
I understand that display name setting is displayed on the called phone for internal calls, but how is the alerting name field used? I am investigating an issue where 2 users (Caller A and Caller B) have the same DN in different partitions but when caller A calls an internal number, caller B name is displayed. Both users login with extension mobility.
Thanks
Steve
Can someone please explain to me the difference between the alerting name and Display name fields in CCM 4.1(3)?
I understand that display name setting is displayed on the called phone for internal calls, but how is the alerting name field used? I am investigating an issue where 2 users (Caller A and Caller B) have the same DN in different partitions but when caller A calls an internal number, caller B name is displayed. Both users login with extension mobility.
Thanks
Steve