CCM Give IVR

[Whynotmore]

I am still fairly new at scripting in CCM 7.0. I am attempting to creat a new Skillset. I have done all the CDN setup. I am having trouble getting this script to give ivr. It is very short and sweet. I have set the variables and tested many different ways. If I replace the give ivr with route call, it works fine. I can even hear the extended ring when it tries to transfer during give ivr, but it does not get to the callpilot app. I even tried the other working apps. They do the same thing. When I call the new app with the a workin script, it works. It’s like the WITH TREATMENT command is just ignored for some reason. Is the a registration of the give ivr treatments that I am missing?

IF DAY OF WEEK = WorkWeek AND
TIME OF DAY = TriStarWork THEN
ROUTE CALL TriStar
ELSE
GIVE IVR 6998 WITH TREATMENT 9009
END IF


Thanks in advance for the help.

 

[Whynotmore]

I figured it out. I was naming the script and the skillset the same. Once i changed, it worked perfectly.