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CCM 6.0 Can't reset/restart phones after patch

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matthartt

MIS
May 12, 2008
74
US
I applied the Daylight savings patch last week. Now when I log onto the CM Administration, whenever I make a change and hit "reset" or "restart' the phone just sits there and does nothing.

Anyone run into this?
 
sounds like your pub and sub are out of sync.
are your phones registered to the sub?
try registering one to the pub and try again.
Did you apply the patch on both servers?
You can use RTMT to see your db replication status currently. That is the only way to tell what is going on.

 
TAC said I need to reset my CCM service. Will do tonight and if it works I will post. Thanks for the info.
 
DO NOT APPLY THE DST PATCH TO THE SUB!!!!!!! If you do, you will have to rebuild the Subscriber per Cisco. The ReadMe file specifically says apply to the Publisher ONLY!!!!
 
pndscm,
thanks for the correction. Obviously I did not read the readme on this particular patch.
In the windows version you had to apply the DST patch on all the servers.
 
The reset of the CCM service worked. Everything is back to normal.
 
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