Hey, new to this system so go easy. I've been trying to solve a problem one of our branch offices is having. at the end of the day the office forwards the phone to voice mail (we should have schedules setup i think but don't so if anyone's got a quick how to)but when the press cfwdall>messages it gives them a message stating that the call cannot be completed as dialed. if they try to manually enter the voice mail number it does the same thing. We also have a third party contractor looking into this but so far no one has any ideas. Thanks in advance.
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CCM 4.2 forwarding issue 1
- Thread starter insureme
- Start date
![[americanflag]](/data/assets/smilies/americanflag.gif "[americanflag] [americanflag]")
Go Army!Here is the debug:
===========
14w0d: ISDN Se1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x07A4
Bearer Capability i = 0x8090A2
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98395
Exclusive, Channel 21
Calling Party Number i = 0x0081, 'xxxxxx3000'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, 'xxxxxx7229'
Plan:Unknown, Type:Unknown
Redirecting Number i = 0x0100, 0x8F, '2472'
Plan:ISDN, Type:Unknown
14w0d: ISDN Se1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x07A3
Cause i = 0x8090 - Normal call clearing
14w0d: ISDN Se1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x87A3
14w0d: ISDN Se1/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x87A4
Channel ID i = 0xA98395
Exclusive, Channel 21
14w0d: ISDN Se1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x07A3
14w0d: ISDN Se1/0:23 Q931: RX <- ALERTING pd = 8 callref = 0x87A4
Progress Ind i = 0x8188 - In-band info or appropriate now available
14w0d: ISDN Se1/0:23 Q931: RX <- CONNECT pd = 8 callref = 0x87A4
14w0d: ISDN Se1/0:23 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x07A4
14w0d: ISDN Se1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x07A4
Cause i = 0x8090 - Normal call clearing
14w0d: ISDN Se1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x87A4
14w0d: ISDN Se1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x07A4
Thank you.
===========
14w0d: ISDN Se1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x07A4
Bearer Capability i = 0x8090A2
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98395
Exclusive, Channel 21
Calling Party Number i = 0x0081, 'xxxxxx3000'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, 'xxxxxx7229'
Plan:Unknown, Type:Unknown
Redirecting Number i = 0x0100, 0x8F, '2472'
Plan:ISDN, Type:Unknown
14w0d: ISDN Se1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x07A3
Cause i = 0x8090 - Normal call clearing
14w0d: ISDN Se1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x87A3
14w0d: ISDN Se1/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x87A4
Channel ID i = 0xA98395
Exclusive, Channel 21
14w0d: ISDN Se1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x07A3
14w0d: ISDN Se1/0:23 Q931: RX <- ALERTING pd = 8 callref = 0x87A4
Progress Ind i = 0x8188 - In-band info or appropriate now available
14w0d: ISDN Se1/0:23 Q931: RX <- CONNECT pd = 8 callref = 0x87A4
14w0d: ISDN Se1/0:23 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x07A4
14w0d: ISDN Se1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x07A4
Cause i = 0x8090 - Normal call clearing
14w0d: ISDN Se1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x87A4
14w0d: ISDN Se1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x07A4
Thank you.
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