ccc time duration

[polaroid]

i have a CCC 4 in a call center
at 4 different incoming calls correspond 4 hunt groups composed by the same 25 users
is possible to make the call in coming duration regulate in 4 different times?

 

[IPGuru]

what exactly do you mean?
if you wish the different calls to enter night service at diferent times the answer is yes.

 

[polaroid]

no,i was tryn to regulte the duration of call incoming .
in 4 different groups ,withh the same 25 users ,calls come and must end in 8 minutes in one group,12 oìin another one ,and so on.
it's a call center.
i found the way ,thank you anyway