CCC Reporter - Preset Reports

[DBFIT]

Hi All

Hoping someone can help me here as I'm out of ideas...

My CCC server died and I've had to recover it from a back up which all went well. I've installed it on a Windows 2003 R2 server with SQL 2005, imported my saved SQL data, installed CCC v5.0.68 as per the technical bulletin, and then pasted over my backed up folders (reports etc...).

Everything works perfectly except that my preset reports (which show up in the Preset reports tab) don't run at all. The history shows the reports running correctly and logs a start/end time with no error (though it's only 1 or 2 seconds) and even if I create a new report it doesn't run if scheduled.

Any ideas?


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IP Office 412 (2.1.(73))
VMPro (2.1.(73))
CCC 5.0.56
50 Licenses for CCC/Phone Manager

 

[hairlessupportmonkey]

activex control not running? reduce the security in IE and see if that helps?

ACSS - SME

 

[DBFIT]

Thanks hairlessupportmonkey - I've checked that the reports work fine on the CCC server itself and they do.

It's only the scheduled reports that don't run.

------------------------------------------
IP Office 412 (2.1.(73))
VMPro (2.1.(73))
CCC 5.0.56
50 Licenses for CCC/Phone Manager