Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CCC Archiver connection error

Status
Not open for further replies.
quasiplanter

quasiplanter

Vendor
Nov 15, 2007
35
GB
Hi Guys,

We have a customer with an IP500 (4.2-20) running CCC. When the CCV tries to access the 'CCC Reporting' tool they recieve the following error message:

"The underlying connection was closed: Unable to connect to the remote server."

However the CCV works correctly, with no issues whatsoever.

Has anyone experienced this issue or know of a resolve, i am considering a possible re-install.

Many Thanks.
 
Sort by date Sort by votes
Have you tried to restart the services - I have seen this problem - but I think my resolve was to restart the server and client computers.
 
Upvote 0 Downvote
Yeah, have carried out 'Service' restarts in addition to a Server / Client restart, issue persists.

Although i have read that this issue is most likely being caused by '.net'.

I am recommending a complete remove / reinstall of:

IIS > .Net > CCC as there does'nt seem to be a definative answer from AVAYA other than "try a reinstall".
 
Upvote 0 Downvote
Was IIS and .net installed prior to installing CCC??

What version of .net is running the Reporting web site?

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Upvote 0 Downvote
tun off all pop up blockers on Internet Explorer and allow Acitve X on IE

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Upvote 0 Downvote
Thanks guys,

But just so you know, i have disabled 'Data Execution Prevention (DEP), this has resolved the issue, no re-install was neccessary.

Thanks Guys.
 
Upvote 0 Downvote
That would be reading the install steps in the manual before double clicking on Setup.exe!!!!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Upvote 0 Downvote
Why when you can break it then come here. What fun is it to read and understand before implementing. Besides he said thanks. ;)
 
Upvote 0 Downvote
he said thanks twice. proper gratitude for a change.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

lleeNC
  • Locked
  • Question
TLSClient Connection Error -7533 1
Replies
1
Views
122
lleeNC
lleeNC
sheldoom
  • Locked
  • Question
Extension Error
Replies
2
Views
446
Mo. Abdullah
Mo. Abdullah
JoConnex
  • Locked
  • Question
Winscp sftp connection 1
Replies
4
Views
204
Ekster
Ekster
Vapour84
  • Locked
  • Question
DHCP error avaya 8.1
Replies
2
Views
283
PosGuyUS
PosGuyUS
tnestel
  • Locked
  • Question
9608 login error 1
Replies
3
Views
905
sizbut
sizbut

Part and Inventory Search

Sponsor

Back
Top