CBC does not show groups

[paul3461000]

My first time setting up CBC.

IPO 4.1.9
CBC 3.1.8

When I click to select groups I see trunks but not none of my other hunt groups?

I do see...
CONFERENC-AGT-GROUP-9750
VOICEMAIL-AGT-GROUP-9700

What am I missing?

 

[amriddle01]

Did you follow the Manual?

http://www.ipofficeinfo.com/pdf/Compact Business Center.pdf

just in case.

ACS - IP Office Implement

 

[amriddle01]

Also the following is require for a group to be reportable:

· The hunt group names must be restricted to a maximum of 12 characters.

· The hunt group and user extension numbers should be a maximum of 4 digits.

· Hunt group members should be given a Login Code and set to Force Login.


ACS - IP Office Implement

 

[paul3461000]

Thanks. It was the Force Login setting that was missing.