Categories in CDR

[Terbert]

Hi,

I have a customer with an MD110 and we're utilising the CDR output for call tagging on call recording.

I've worked out most of the fields (with the help of a post on the forum I found through search) but there is a field that uses letters and I'm not sure exactly what it denotes. I'm presuming it's some kind of call categorisation but I don't know what the letters actually refer to.

If anyone can assist, I'd appreciate it as it seems to be virtually impossible to get documentation on this system.

Thanks,

Terri

A
CI
CJ
CO
DC
DI
DJ
DO
EI
EJ
EL
FC
FI
FJ
I
J
L
M
N
NA
NC
NI
NJ
NL
NO
R
T
X

 

[kkong42]

Condition code (type of call that consists of one characters):

Example of some of the condition codes used for Segment 0 (zero).

( ) Outgoing call
(A) Call handled by a PABX operator
(B) Calls to a busy party
(C) Abandoned calls
(D) Extremely long call duration
(E) Group call pickup calls
(F) Group Hunting calls
(G) Call has been connected with alternative route selection
(H) Recall to route
(I) Incoming call or tandem call
(J) Internal call
(K) Calls to vacant numbers
(L) Conference call
(M) Least cost routing
(N) Dialled party not equal to answering party
(P) Short Message Service (SMS) Call
(Q) Malicious Call Tracing
(R) Intrusion
(S) Dynamic Route Allocation
(T) Transferred call
(V) Data call
(W) Call terminated due to route optimization
(X) External follow me
(Y) Call established due to route optimization
(Z) DISA call


Condition code (type of call that consists of two characters):

(VJ) Internal data call
(VI) Incoming data call
(VO) Outgoing data call
(DO) Long outgoing call /Direct Divert /Diversion on Busy /Diversion on No Answer outgoing call
(DA) Long PABX operator extended call /Direct Diverted /Diversion on Busy /Diversion on No Reply calls Extended by operator
(DI) Long incoming call /Direct Diverted /Diversion on Busy /Diversion on No Reply incoming calls
(DJ) Long internal call /Direct Diverted /Diversion on Busy /Diversion on No Answer internal calls
(DV) Long data call
(DX) Long external follow me call
(NJ) Dialled party is not the answering party on an internal call
(NI) Incoming DID call when the answering party was not the dialled party
(NT) Dialled party is not the answering party on a transferred call
(CI) Abandoned non-DISA call for Segment 0
(CJ) Abandoned internal call for Segment 0
(CO) Abandoned outgoing call in a private network for Segment 0
(CZ) Abandoned DISA call for Segment 0
(FC) Abandoned Group Hunting outgoing /Incoming /Internal calls for Segment 3 and Segment 7
(DC) Abandoned outgoing /Incoming /Internal call due to Direct Diversion /Diversion on Busy /Diversion on No Reply in a private network for Segment 6 and Segment 7


Condition code (type of call that consists of three characters):

(NCI) Abandoned non-DISA call, dialled party is not the answering party.
(NCJ) Abandoned internal call, dialled party is not the answering party.
(NCO) Abandoned outgoing private network call, dialled party is not the answering party.
(NCZ) Abandoned DISA call, dialled party is not the answering party.
(FCI) Abandoned non-DISA incoming Group Hunting Call.
(FCJ) Abandoned internal Group Hunting Call.
(FCZ) Abandoned DISA call.
(FCO) Abandoned outgoing Group Hunting Call.
(DCI) Abandoned incoming Direct Diversion Call.
(DCJ) Abandoned internal Direct Diversion Call.
(DCZ) Abandoned Direct Divert DISA Call.
(DCO) Abandoned outgoing Direct Divert Call.
(DRI) Incoming call Diverted on No Answer.
(DRJ) Internal call Diverted on No Answer.
(DRO) Outgoing call Diverted on No Answer.
(DRL) Conference call Diverted on No Answer.
(DRG) Call has been connected with alternative route optimization on Diverted on No Answer.
(DRH) Recall to route Diverted on No Answer.
(DRV) Data call Diverted on No Answer.
(DRT) Transfered call Diverted on No Answer.
(DA ) Operator Extended call after Direct Diversion to the operator.
(DRA) Operator Extended call after Diverted on No Answer to operator.

 

[Terbert]

kkong, you're a legend - many thanks for this, it's going to make my life a *lot* easier!

There are no stupid questions, but there are a lot of inquisitive idiots. And I'm one of the idiots......

 

[kkong42]

There is a whole lot more explanation of how these are made up (and more combinations of codes exist than I have posted).

You would need to get hold of ALEX and the documentation libraries for the details. They can be obtained from your local Aastra dealer.