we have a tape backup we are trying to restore, which spans 9 tapes, but we only have 8 slots in our autoloader. We have run into a problem trying to catalog the whole set, because it keeps jumping around and wanting us to load different tapes to finish cataloging. The initial catalog we ran got the first 7 tapes, and I'm wondering if there is some way to manually catalog the last two, and recover them separately from the restore job we are going to run of our partial catalog. If we try to swap out tapes after it prompts us during the catalog job, we get stuck in this loop of backup exec prompting us to put back in another tape, but being unable to inventory them because it says no idle devices are available. Please HELP! It can't be necessary to have as many available slots to load tapes from as you have tapes, right?
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catalog problems
- Thread starter lucasm
- Start date
What version of Backup Exec?
If you have 11d goto tool - option -catalog and uncheck the box to request all the media. At this point you can stick in a single tape and catalog. It will fail but you will get a byte count of what is on "that" tape. SIf you running 10d then I would goto tools - option- catalog and uncheck the box about using storage based media catalogs. To be hones if your runnig 9 or 10 it may be worth while to upgrade to 11d to get the restore done and revert back to 10d if you need to. You can run 11d in eval mode for 60 days.
If you have 11d goto tool - option -catalog and uncheck the box to request all the media. At this point you can stick in a single tape and catalog. It will fail but you will get a byte count of what is on "that" tape. SIf you running 10d then I would goto tools - option- catalog and uncheck the box about using storage based media catalogs. To be hones if your runnig 9 or 10 it may be worth while to upgrade to 11d to get the restore done and revert back to 10d if you need to. You can run 11d in eval mode for 60 days.
- Thread starter
- #3
we have 10d, and that box was already unchecked - but we still get prompted for every other tape in the set when trying to catalog either of the last two. We are buying 11d, though - so we will at least have an active support contract for this kind of issue. I was also trying to figure out if I could catalog and restore from the last two tapes using ntbackup on the windows server 2003 machine that our tape loader is connected to.
with a loader and NTBACKUP you will you will have to know how to use your loader and get the tapes into the slot for RSM to see them. IF you infomration your looking for is and agent backup (lotus, oracle, exchange, sql) your not going to get it with ntbackup.
- Thread starter
- #5
the data we are trying to recover is from a simple snap server file server, a bunch of images and map data, so there was no agent on it or anything - I think we need to have an oem driver running for the tape drive (HP Ultrium-2 LTO) in order for ntbackup to see it. I've only ever used ntbackup for b2d jobs, so I'm new to using a tape drive with it.
Well you have to set the BE service to manual. Use tapeinst.exe to remove vertis driver and reboot.
Then install OEM drive and then start RSM Removable Storage service and reboot.
Good luck on getting NTBACKUP to work with the library. Basically you may have to use the front panel on the library to get the tape from the slot to the drive and then RSM should be able to see it and ntbackup can catalog it.
Then install OEM drive and then start RSM Removable Storage service and reboot.
Good luck on getting NTBACKUP to work with the library. Basically you may have to use the front panel on the library to get the tape from the slot to the drive and then RSM should be able to see it and ntbackup can catalog it.
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