cat masters - smart view tracker

[NAMEIF]

I am having problems with my smartview tracker logging. From user local definition on smart Dashboard under gateway, I am not receiving any tracking logs. Can anybody please advise.

From Putty making change to firewall logging using port 22 SSH, I am configuring my new firewall to log in Smart Center.
From using Cat master
#mount -uw /
#cd /$FWDIR/conf
#ls
#cat masters
#vi masters
here i enter the name of my Management station by IP address or name.
save ;x
#mount -ur /

the logs do not appear in smartview tracker.

MAny Thanks

 

[stooo]

do you have the management serve enabled under the fw object properties, logs and masters, in the smart dashboard?

Stu

 

[NAMEIF]

yes. we have enabled as a user local definition.
The funny thing is last night working from home, I was able to see all logs for this fw,

At work I am unable to see the logs.
The changes I have made today are I have added a new node for this fw with internal Management IP addresswhich is is same rule as original fw node which is nat'd with a static IP address.

Any ideas? All other firewalls are logging except for this fw.

 

[ssanjeevi]

Have you checked if the logs are getting spooled in modules local log directory. If so then you would need to do a cpstop and cpstart for the logs to be again sent to the log Server