Cant view attachments in Outlook 1

[jazzee]

Outlook 2000 automatically makes it so you can't open attachments with certain extensions. Does anyone know how to get around this? Sara
Education Specialist/
Web Page Creator
Keystone Community Network

 

[pansin]

Which files extensions can't you open ? If they're .dat files these are usually signatures which have been attached to incoming mail. If they're .vcf files they will be the digital business cards which can be added to e-mail messages to positively identify the sender. You can't open either unless you have Outlook 2K and then they come in as they should as proper signatures and business cards.

Hope this helps.

Pat Patricia Ansin
Director
The Callista Group
Development Centre
Auckland, New Zealand

 

[jazzee]

Outlook's help files tell you which ones can't be opened.

They are .ade .adp .bas .bat. chm .cmd .com .cpl .crt .exe .hlp .hta etc...

The one I'm asking the question about is .scr - a screen saver my boss sent me.

Any ideas? Thank you.

Sara
Education Specialist/
Web Page Creator
Keystone Community Network

 

[IYOK]

Check your antivirus solution and see if it is denying the running of programs from email attachments.

 

[jazzee]

This is what Outlook's help file says:

Attachment file types blocked by Outlook

There are two levels of attachment security. Access to level 1 files is blocked and can't be changed. When you receive an attachment with a level 2 file type, you will be prompted to save the file to your hard disk. If you use Microsoft Exchange Server, your administrator can add and remove file types for both levels of e-mail security. If a file type is added to both levels, it will be treated as a level 1 file type.

Level 1
File extension File type
.ade Microsoft Access project extension
.adp Microsoft Access project
.bas Microsoft Visual Basic class module
.bat Batch file
.chm Compiled HTML Help file
.cmd Microsoft Windows NT Command Script
.com Microsoft MS-DOS program
.cpl Control Panel extension
.crt Security certificate
.exe Program
.hlp Help file
.hta HTML program
.inf Setup Information
.ins Internet Naming Service
.isp Internet Communication settings
.js JScript file
.jse Jscript Encoded Script file
.lnk Shortcut
.mda Microsoft Access add-in program
.mdb Microsoft Access program
.mde Microsoft Access MDE database
.mdz Microsoft Access wizard program
.msc Microsoft Common Console Document
.msi Microsoft Windows Installer package
.msp Windows Installer patch
.mst Visual Test source files
.pcd Photo CD image or Microsoft Visual Test compiled script
.pif Shortcut to MS-DOS program
.reg Registration entries
.scr Screen saver
.sct Windows Script Component
.shs Shell Scrap Object
.url Internet shortcut
.vb VBScript file
.vbe VBScript Encoded Script file
.vbs VBScript file
.wsc Windows Script Component
.wsf Windows Script file
.wsh Windows Script Host Settings file

Level 2
File extension File type
none
Sara
Education Specialist/
Web Page Creator
Keystone Community Network

 

[mikekuch]

Which service release is installed on Outlook 2000? I ran into this problem when I first installed SR2 onto Outlook 2000. I found out that SR2 installs a security patch that blocks access to many file extensions that have been known to carry viruses.

To correct the problem I did a complete uninstall of Outlook 2000 and then reinstalled it. I am currently using SR1 and have no problem accessing any files. When I try to open those extensions previously blocked by SR2 I am presented with a screen reminding me that these types of files can carry viruses and am given the option of saving the file or opening it. Saving the file allows my AV software to scan it.

I hope this helps you out. Good luck.

"If today is Sunday, this must be ????"

 

[jazzee]

Thank you for the post. Today I installed Office XP on my computer. It is the same way as 2000. Do you think that could still be my problem? Sara
Education Specialist/
Web Page Creator
Keystone Community Network

 

[jazzee]

I have solved my problem...

http://support.microsoft.com/suppor...ents&rnk=18&src=DHCS_MSPSS_gn_SRCH&SPR=OL2002

Thank you all! Sara
Education Specialist/
Web Page Creator
Keystone Community Network

 

[simonsjames]

Thanks Jazzee, you solved it for me too !.

Simon