Cant view any Anti Virus websites?!

[CC801340]

I can not get access to any of the following websites:

http://www.norton.com

http://www.symantec.com

http://www.mcafee.com

http://www.trendmicro.com

http://www.antivirus.com

http://www.grisoft.com

....the list goes on...basically any web pages that appear to have anything to do with anti virus.

When I try to access them, a "Log In" diaglog box pops up asking for a Username and Password.

For example, if I type

http://www.norton.com

into a web browser..I get a diaglog box asking for a username/password to connect to ftp.symantec.org?! Clicking cancel takes me to

http://www.norton.com/localstart.asp.

Any ideas?!

 

[CC801340]

I can access the Amazon HTTPS fine....

I have installed Opera and Netscape - both browsers suffer the same problem as IE.

I also have a W2K installation on the same PC - everything is fine in the W2k installation - although it rarely used and so there are many security updates which are not installed on the W2k Partition.

When I do a tracert to

http://www.norton.com

- why does it immediately try to find ftp.symantec.org? I'm sure this is the root of the problem - although it doesnt explain why I cant access any other anti virus related website.

 

[bcastner]

Did you ever have:

Norton Internet Firewall installed?
Zone Alarm installed?
McAfee Firewall installed?

 

[CC801340]

Ive previously had Norton Firewall installed - it's actually an installation of Norton Systemworks that I think MAY have caused this problem. I currently have McAfee firewall installed but keep it disabled as it uses a lot of CPU processing. However I have only recently installed McAfee firewall - the problem was occuring before then.

 

[bcastner]

The probability of left-over dependencies from your installation of NIS as being the source of your problem is very high. While I search for a non-

http://www.norton.com,

please see if this recent advisory applies to you:

http://support.microsoft.com/?kbid=813951

 

[bcastner]

http://service1.symantec.com/SUPPORT/nip.nsf/pfdocs/2002100403452936

You want to to the appropriate rnav and then the rnis.

This may or may not help, but it will help to eliminate suspects.

You might also see if there are any LSP's active:

http://www.cexx.org/lspfix.htm

 

[bcastner]

A pretty exhaustive checklist to go through on this issue can be found here:

http://www.mvps.org/inetexplorer/answers2.htm#secure_sites