Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

can't use voicecall button for some intercom calls on Operator console 1

Status
Not open for further replies.

Tghare

IS-IT--Management
Sep 16, 2005
12
US
I have 3 consoles on a version 1 rel 12 MICS.

From console 1 to console 2 the receptionist can answer an outside line press the voice call button and announce or drop the caller on console 2 (I don't ask why...).

Samer scenario from console 1 to console 3 doesn't work... BUT using the transfer button in place of the Voice Call button for internal calls works every time.

Of course the attendant at console 1 believes that they should be able to use the voice call button for all transfers and I can't explain why it works in one case an not the other. SO, of course the system is Broken!

Any ideas why?



-Terry

 
I love this board, you guys are great!!!

-Terry

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top