Can't upgrade to 2005? Maybe it's me... 1

[Tawnee]

It may just be me and my lack of patience, but here's the problem.
We got the Inventor Series 9 upgrade, which includes Mechanical and Mechanical Desktop 2005.
I installed the Inventor Series- everything went fine. I tried to start the installation for Mechanical Desktop and nothing happens? I can go through the options, accept the license agreement and when I click Install, it says please wait, gathering installation information. And there it sits... the status bar never moves, the message never changes... Am I just too impatient? I waited about 20 minutes (twice) and nothing?
Any ideas?

 

[TCARPENTER]

Hi Tawnee,

Since no one has replied, have you done the usual stuff, made sure you logged in as administrator, disabled your anti-virus?

If you have already, you may need to uninstall Inventor and then install mechanical desktop, and finally re-install Inventor.

Sorry if that's no help
Todd

 

[Tawnee]

Yeah- I did all the basics- none of them worked. I read somewhere that doing a network deployment worked so I tried that and it worked.
Then I received an email from my reseller with a link to microsoft for a hotfix that they said will fix the problem... So if anyone else experiences this issue, check out this like...

http://support.microsoft.com/default.aspx?scid=kb;en-us;885898

It's not a download though- you'll have to call MS and have them email you the link with a log on.
I'm going to test it later this week on some other PC's that need upgrading so I'll let you know if it worked fo rme...

Thanks

 

[Tawnee]

The MS hotfix worked.. Install goes fine from CD