Cant unlock my Server

[BTSsupport]

Hi,

I was checking up on a server I manage with GOTOMYPC and I got to the server at the unlock the computer with admin account box. I am able to use ctrl alt del fine but I cannot type in the username or password field. I assumed it was an issue with GOTOMYPC so I had someone on site log in for me, but they cannot type in the fields either. I am able to backspace and use enter but typing anything in the username or password does not work. Possible virus? Any ideas would be appreciated,

Thanks

 

[BTSsupport]

Nevermind, I was able to get a restart on the server and it fixed it. Sorry to have a preemptive post, I was a little impatient, Thanks

 

[58sniper]

Why are you using GOTOMYPC on a server? Why not Terminal Services in REMOTE ADMIN MODE?

Pat Richard, MCSE(2) MCSA:Messaging, CNA(2)