TBITservices
IS-IT--Management
This seems to be a basic thing. But I am not able to transfer a call to an external number. We do not have POTs lines, so I know it's not a trunk-to-trunk option to allow.
Here is what I have and what it's doing.
IPO v2 8.0 (46) using both Megapath and FLowroute as our SIP provider.
What I have done:
I was trying to setup up a user with an unconditional forward (after hour calling) and that was not working, so I called, from one extension to another and tried to transfer that call to an outside number. I have the call connected then I hit transfer but once I hit "9" the system tells me to screw myself (Number Busy).
I have this set up at many locations but this one seems to be killing me. Any thoughts or suggestions?
Thanks everyone!
Here is what I have and what it's doing.
IPO v2 8.0 (46) using both Megapath and FLowroute as our SIP provider.
What I have done:
I was trying to setup up a user with an unconditional forward (after hour calling) and that was not working, so I called, from one extension to another and tried to transfer that call to an outside number. I have the call connected then I hit transfer but once I hit "9" the system tells me to screw myself (Number Busy).
I have this set up at many locations but this one seems to be killing me. Any thoughts or suggestions?
Thanks everyone!